Premier Training & ServiceS
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The only training in Malaysia conducted by a 7 Star Diamond Butler.
The Butlers Touch specializes in delivering skills training programs to clients in the hospitality and corporate sectors. Our aim is to empower clients to provide exceptional service that meets their specific needs. |
Butler Skills Training |
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Focus: A three days Butler skills program is like a boot camp for butlers enhancing not only their knowledge but also training them to be professional butlers capable of handing guests of various level. This program trains them in professional butler mannerisms, protocol, butler service skills, suite room etiquette, Royal term & service, valet duties, handling state visits and self presentation.
Duration of Training: 3 Days Training Levels Available:
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Club Floor Butler Personalized Service Training
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Focus: Elevates club floor service to butler standards, focusing on guest handling with specialized butler skills and knowledge.
Duration of Training: 2 Days |
Art of Protocol & VIP Service Training
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Focus: Enhances communication skills, service etiquette, body language, and techniques for serving diverse clientele, including royalty. Recommended for Room Division and Food & Beverage departments.
Duration of Training: 2 Days Art of Protocol & VIP Service Training Program:
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Household Butler Training
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Focus: Prepares butlers for managing a private residence, encompassing indoor and outdoor tasks, etiquette, and house management operational skills.
Duration of Training: 3 Days Household skills Training Levels Available:
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Customer Service Training |
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Focus: Enhance communication skills, improve interactions with high-level guests, cover protocol and etiquette, and teach how to handle critical situations and improvise excellent guest service.
Duration of Training: 2 Days |